Your Privacy Matters to Us

We respect your privacy and are committed to protecting your personal data. This policy outlines how we handle the information you share with us when you use this website.

Who We Are

This website offers fireplace-related advice, articles, and resources. Our goal is to support safe, stylish, and health-conscious fireplace ownership. We operate in compliance with UK GDPR and data protection laws.

What Data We Collect

We may collect and process the following types of information:

  • Personal data you voluntarily provide — such as your name and email address if you fill out a contact form or sign up for updates.
  • Technical data — including IP address, browser type, operating system, and browsing behaviour, collected via cookies and analytics tools.

How We Use Your Information

Your information may be used to:

  • Respond to queries or feedback you send us
  • Send occasional email updates if you opt in
  • Analyse website usage to improve performance and content
  • Maintain security and prevent misuse of our services

Cookies

We use cookies — small data files stored on your device — to understand how visitors use our website. These help us tailor your experience and improve content. You can control or disable cookies in your browser settings at any time.

Third-Party Services

We may use third-party tools such as Google Analytics or email newsletter platforms. These services process data according to their own privacy policies and may store data on servers outside the UK or EU. We ensure these providers comply with appropriate data protection standards.

How We Store Your Data

Any data you provide is stored securely. We take reasonable steps to prevent unauthorised access, disclosure, or loss. We only keep your data as long as necessary for the purposes listed above or to meet legal obligations.

Family enjoying their fireplace

Your Rights

You have the right to:

  • Request a copy of your personal data
  • Correct any inaccurate or incomplete data
  • Withdraw consent at any time
  • Request deletion of your data (“right to be forgotten”)
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Links to Other Websites

Our website may include links to other websites. We are not responsible for their content or privacy practices. Always check their policies before submitting personal information.

Policy Updates

We may update this privacy policy occasionally. The latest version will always be posted on this page with the effective date.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please email us at theteam (at) fireplaces-uk.org.uk.

Last updated: June 2025